{"id":25,"date":"2026-08-03T09:10:39","date_gmt":"2026-08-03T09:10:39","guid":{"rendered":"https:\/\/zq1.tianyudzg.cn\/faq\/"},"modified":"2026-08-04T03:53:39","modified_gmt":"2026-08-04T03:53:39","slug":"faq","status":"publish","type":"page","link":"https:\/\/zq1.tianyudzg.cn\/vi\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div class=\"wp-block-group alignfull deye-page-banner has-light-gray-background-color has-background is-layout-flow wp-block-group-is-layout-flow\" style=\"border-top-color:#e0e0e0;border-top-width:1px;border-right-style:none;border-right-width:0px;border-bottom-style:none;border-bottom-width:0px;border-left-style:none;border-left-width:0px\">\n<div class=\"wp-block-group deye-container is-layout-flow wp-block-group-is-layout-flow\">\n<h1 class=\"wp-block-heading has-text-align-center deye-page-title has-deye-footer-color has-text-color\">FAQ<\/h1>\n\n\n\n<div class=\"wp-block-kadence-column kadence-column25_7d43e2-64\"><div class=\"kt-inside-inner-col\"><nav style=\"--separator: &quot;\/&quot;\" class=\"wp-elements-4f2a6dcee5155488a5f6696fd962392d wp-block-breadcrumbs has-text-color has-deye-footer-color\" aria-label=\"\u0110\u01b0\u1eddng d\u1eabn \u0111i\u1ec1u h\u01b0\u1edbng\"><ol><li><a href=\"https:\/\/zq1.tianyudzg.cn\/vi\/\">T\u1ed5ng quan<\/a><\/li><li><span aria-current=\"page\">FAQ<\/span><\/li><\/ol><\/nav><\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull deye-section is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group deye-narrow is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group deye-faq-list is-layout-flow wp-block-group-is-layout-flow\">\n<details class=\"wp-block-details deye-faq-item is-layout-flow wp-block-details-is-layout-flow\"><summary>What causes low power generation?<\/summary>\n<p class=\"wp-block-paragraph\">Low power generation can be caused by many reasons: weather (fog, rain, cloud), temperature (high or low temperature reduces panel efficiency), shade (trees, power poles, bird droppings), panel orientation, broken panels, inverter issues, or grid voltage\/frequency fluctuation.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details deye-faq-item is-layout-flow wp-block-details-is-layout-flow\"><summary>How to connect different solar panels?<\/summary>\n<p class=\"wp-block-paragraph\">Different solar panels are not allowed to connect to the same string and same MPPT. Please notice a broken panel can significantly lower the whole system&#8217;s power generation. Please change broken panels immediately.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details deye-faq-item is-layout-flow wp-block-details-is-layout-flow\"><summary>What should I check if the inverter is not generating power?<\/summary>\n<p class=\"wp-block-paragraph\">Once the inverter is down it will not generate any power. Please check the inverter work status, ensure proper DC input voltage, verify grid connection is stable, and check for any error codes on the display.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details deye-faq-item is-layout-flow wp-block-details-is-layout-flow\"><summary>How does grid quality affect inverter performance?<\/summary>\n<p class=\"wp-block-paragraph\">Grid voltage\/frequency fluctuation can happen frequently. Reliable grid quality is one essential condition to ensure inverter working smoothly. Grid fluctuation and frequency fluctuation may affect the inverter&#8217;s power generation, and can even cause inverter errors.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details deye-faq-item is-layout-flow wp-block-details-is-layout-flow\"><summary>Can I parallel multiple hybrid inverters?<\/summary>\n<p class=\"wp-block-paragraph\">Yes, Deye hybrid inverters support up to 10 units in parallel for both on-grid and off-grid operation. This allows you to scale your system capacity according to your energy needs.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details deye-faq-item is-layout-flow wp-block-details-is-layout-flow\"><summary>What is the warranty period for Deye inverters?<\/summary>\n<p class=\"wp-block-paragraph\">Deye provides a standard warranty of 5-10 years depending on the product model. Extended warranty options are available. Please contact your local service center for specific warranty terms.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details deye-faq-item is-layout-flow wp-block-details-is-layout-flow\"><summary>How to monitor my solar system remotely?<\/summary>\n<p class=\"wp-block-paragraph\">Deye Cloud App provides real-time monitoring of your solar system. You can check power generation, battery status, consumption data, and system health from anywhere using your smartphone.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details deye-faq-item is-layout-flow wp-block-details-is-layout-flow\"><summary>What batteries are compatible with Deye hybrid inverters?<\/summary>\n<p class=\"wp-block-paragraph\">Deye hybrid inverters are compatible with most lithium-ion batteries (LiFePO4 and NMC). The inverters support 48V battery systems with multiple batteries in parallel for expanded capacity.<\/p>\n<\/details>\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>FAQ<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-25","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/zq1.tianyudzg.cn\/vi\/wp-json\/wp\/v2\/pages\/25","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/zq1.tianyudzg.cn\/vi\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/zq1.tianyudzg.cn\/vi\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/zq1.tianyudzg.cn\/vi\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/zq1.tianyudzg.cn\/vi\/wp-json\/wp\/v2\/comments?post=25"}],"version-history":[{"count":9,"href":"https:\/\/zq1.tianyudzg.cn\/vi\/wp-json\/wp\/v2\/pages\/25\/revisions"}],"predecessor-version":[{"id":300,"href":"https:\/\/zq1.tianyudzg.cn\/vi\/wp-json\/wp\/v2\/pages\/25\/revisions\/300"}],"wp:attachment":[{"href":"https:\/\/zq1.tianyudzg.cn\/vi\/wp-json\/wp\/v2\/media?parent=25"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}